Webinar Frequently Asked Questions

Below are frequently asked questions about NACUA Webinars.

What is a NACUA Webinar?

A NACUA webinar is an interactive online program. During the program you will be able to ask questions of the panelists using the Q&A tool and gain insights into what your colleagues across the country are thinking and doing about a number of timely and pressing issues. Registrants can listen to speakers and view a live slide presentation virtually, providing them with the same quality and feel as an on-site program.  

What is the cost of a webinar? 

The cost for a webinar for members and non-members is $275. NACUA accepts American Express, Discover, MasterCard, and Visa.

What equipment and software do I need? 

No special equipment or software is needed. Webinar participation only requires a computer or device with an internet connection.

Can I access the webinar on my tablet or other mobile device?

Yes, webinars are accessible on all mobile devices, including phones and tablets.

Can NACUA accommodate participants with accessibility requests?

NACUA strives to accommodate all webinar participants. If you have an accessibility request, please include it when you register for the event, and a member of our staff will contact you for more details.

What should I do if I need technical assistance?

If you have technical questions during the live event, please click the red “Tech Support” button at the bottom of your page to contact someone who can assist you.

For all other technical questions, contact NACUA Tech Support at TechSupport@nacua.org or call the NACUA Office at 202-833-8390.

What should I expect after I register for a webinar? 
  1. Confirmation email: After you register, you will receive a confirmation email from NACUA with your receipt.
  2. Connection instructions and event materials: You will receive a reminder email from NACUA 48 hours prior to the event. This email will contain a link to the NACUA webinar portal, where you can watch the webinar and access the event materials, CLE forms, and the presentation deck.
  3. Post-program message: Immediately after the webinar concludes, attendees will receive an email with the program evaluation.
Many people in my organization are working remotely. Can I share my webinar access information with fellow campus or firm colleagues? 

Yes. Your webinar purchase entitles you to a campus or firm registration. For example, a University System Office may have multiple campuses, each of which would purchase a separate registration. This does not permit registrants to share access information with anyone outside of their campus or organization, whether or not they are NACUA members.

Will I have access to the post-event recording or materials after the live event? 

Only NACUA members who register for the program will have post-event access to the recording and materials. Non-members and those who had a NACUA member share the link with them will only have access to the materials and presentation during the live program and should plan to download them before the program concludes if they wish to review them later.

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