ONLINE COURSES

Conducting Effective Internal Investigations

Course Details

About this Event

Conducting effective internal investigations is crucial to ensuring compliance with the many laws, regulations, and other obligations facing today’s institutions of higher education. The circumstances that prompt an investigation arise in many contexts, including student misconduct, employment discrimination, sexual harassment, academic or research misconduct, financial improprieties, and more. No matter the context, when properly conducted, an internal investigation can help an institution to identify risks and remedy potential issues. 

Join instructors Kendall Isaac, Emily Babb, and Alexandra Mitropoulos as they lead this eight-module online course, designed to teach participants how to conduct effective internal investigations from start to finish. 

The course features access to: 

  • Eight modules (pre-recorded webinars, self-assessments, and extensive resources)
  • Two interactive, live online forums with the course instructors (recordings are made available to those who were not able to attend live).

INSTRUCTORS

Kendall Isaac

General Counsel and VP for Policy

Kendall Isaac has vast experience in higher education, including serving as General Counsel and VP for Policy, Compliance & Government Relations at the College of Southern Maryland, General Counsel, & Secretary of the University at Clark University,  General Counsel at Dickinson College, and various senior leadership roles at University System of Georgia institutions. Kendall also served as a law professor and director of graduate programs at the Appalachian School of Law where he authored numerous scholarly articles and presented his findings at conferences throughout the country. His particular areas of expertise include employment law, dispute resolution, compliance and insurance claims management. 

Alexandra Mitropoulos

Senior Counsel

Alexandra A. Mitropoulos (“Allie”) is Senior Counsel at Hirsch Roberts Weinstein LLP. She advises and represents colleges, universities and other nonprofits on policy, compliance, and risk management issues. In addition to her role at the firm, Allie is also Deputy General Counsel at Berklee College of Music. 

Allie has significant experience conducting investigations for employers, secondary, and post-secondary schools on a wide range of issues, including sexual violence and harassment, retaliation, and discrimination on the basis of gender, race, and disability. 

In addition, Allie has particular experience in the areas of campus safety and security, Title IX, the Clery Act, state, federal and international data privacy regulations, the Family Educational Rights and Privacy Act (FERPA), student affairs, faculty misconduct, and complex contracts. She defends colleges and universities in an array of litigation matters in both state and federal court. In addition, Allie provides advice on policies and procedures, and conducts training. 

Allie’s practice also includes advising businesses and nonprofits on a variety of employment matters affecting not only their day-to-day operations but also their long-term business objectives.  Allie works on a wide range of cases and issues, including pay equity, privacy laws, anti-discrimination statutes, contracts, and employment policies and practices. 

Emily Babb

Associate Vice President for Civil Rights & Title IX Compliance

Emily Babb is the Associate Vice President for Civil Rights and Title IX Compliance at Northwestern University where she oversees the University’s Office of Civil Rights and Title IX Compliance and serves as the University’s Title IX Coordinator. Prior to joining Northwestern she was the Associate Vice Chancellor for Equal Opportunity and Title IX/Title IX Coordinator at the University of Denver. Emily also served as the Assistant Vice President for Title IX Compliance at the University of Virginia and oversaw the University’s compliance with Title IX. While at the University of Virginia, Emily also served as the Interim Associate Vice President for Equal Opportunity and Civil Rights, leading a 15-person team responsible for the University’s broad civil rights compliance, including Title IX, the ADA, and employment equity. Prior to joining higher education, Emily was a Senior Attorney at the U.S. Department of Education Office for Civil Rights (OCR) Dallas Regional office and the Program Manager and Acting Regional Director at the Cleveland Regional office. She is a graduate of DePauw University and earned her J.D. from the University of Oklahoma College of Law. 

Course Schedule

Module 1: Introduction
  • Introduction and Course Outline
  • Types of investigations
  • Value of Good Investigative Practices
Module 2: Pre-Investigation Considerations
  • Pre-investigation Considerations
  • Concurrent External Investigations
  • Public Relations Considerations
  • Choosing an Investigator
  • Developing an Investigative Strategy or Plan
Module 3: Receiving and Evaluating a Complaint
  • Receiving and Evaluating the Complaint 
  • Confidentiality vs. Transparency
  • Notice
  • Interim Measures
  • Amnesty
Module 4: Interviews: Logistics, Who to Interview, and How to Interview Effectively
  • Interviews Logistics
  • Participation by Parties and Witnesses
  • Required Disclosures – Garrity Rights
  • Conducting the Interview – Tips for Good Questioning
  • Post-Interview Considerations
  • Interviewing High-Level Employees and Police
Module 5: Gathering Evidence
  • Corroborating Evidence
  • Direct and Circumstantial Evidence
  • Other Types of Evidence
  • Evidence Collection
  • Assessing Relevance and Authenticity
Module 6: Weighing and Evaluating Evidence
  • Weight of Evidence
  • Assessing Credibility and Reliability
  • Plausibility
  • Motives
  • Demeanor of Parties and Witnesses
  • Effects of Trauma
  • Evaluating Inconsistencies
Module 7: Report Writing
  • Key components of a report (recommended)
  • Style/audience/tone
  • Final Decision
Module 8: You’re Done….Now What?
  • Disclosure of the report
  • Best practices for document retention and use of the attorney-client privilege
  • Notifications
  • Appeals
  • Post-Appeal Considerations
  • Consultation with In-House Counsel

Live Forums

Opportunity for Q&A with course Instructors
Unable to attend live? The recording will be available on the course platform for all registrants within a week of the live forum.


FIRST FORUM
Tuesday, April 7, 2026, 1:00–2:15 P.M. ET

SECOND FORUM
Tuesday, March 6, 2026, 2:00–3:15 P.M. ET

CLE

Pre-recorded sessions

Live Forums

Total Minutes

CLE Credits (60-min hour)

CLE Credits (50-min hour)

Unless otherwise noted, NACUA certifies that this program has been presumptively approved and conforms to the standards prescribed by the rules and regulations of the State Bars of…

FAQs

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